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Refund Policy

Last updated: February 5, 2026

14-Day Money-Back Guarantee

We offer a full refund within 14 days of your initial purchase, no questions asked.

If you are not satisfied with our service for any reason, you can request a full refund within 14 days of your subscription start date. This applies to:

  • Monthly subscription fees
  • Annual subscription fees
  • First-time purchases only

How to Request a Refund

To request a refund within the 14-day period:

  1. Email us at contact@mintraccoon.com
  2. Include your account email address
  3. State that you would like a refund

Refunds are typically processed within 5-10 business days. The refund will be credited to your original payment method.

After the 14-Day Period

After the 14-day refund period, we do not offer refunds for subscription fees. However, you may cancel your subscription at any time:

  • Your subscription will remain active until the end of your current billing period
  • You will continue to have access to all premium features until the expiration date
  • No further charges will be made after cancellation
  • Your account will automatically revert to the free tier after the subscription expires

How to Cancel

You can cancel your subscription at any time through your account settings:

  1. Log in to your Tempo account
  2. Navigate to your account settings or subscription page
  3. Click on "Cancel Subscription"
  4. Confirm your cancellation

You will receive a confirmation email once your cancellation is processed.

Exceptional Circumstances

Beyond the 14-day period, we may consider refund requests in exceptional circumstances:

  • Duplicate charges due to technical errors
  • Charges made after a successful cancellation request
  • Service unavailability for extended periods

If you believe you qualify for an exception, please contact our support team with your account details and the reason for your request.

Before You Subscribe

We encourage all users to fully understand our service before subscribing:

  • Try our free tier to experience the basic features
  • Review our Terms of Use and Privacy Policy
  • Check our Pricing page for plan details
  • Contact us if you have any questions before purchasing

Contact Information

If you have any questions about this Refund Policy or need assistance with your subscription, please contact us at:

Email: contact@mintraccoon.com